Return Policy

At mtvernonstore.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return process.

Returns & Exchanges
You may return most unused and unopened items within 30 days of delivery for a full refund or exchange. Some exceptions may apply, including perishable goods, personalized items, and select merchandise marked as final sale.

How to Initiate a Return
To start a return, please visit our website at mtvernonstore.com and follow the instructions under the Returns section. You will need your order number and the email address used for the purchase.

Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or damaged item). We recommend using a trackable shipping method, as we cannot be held responsible for lost return packages.

Refund Processing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–10 business days.

Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately for assistance. We will arrange for a replacement or refund at no additional cost to you.

Final Sale Items
Certain items, such as clearance or special promotion products, are marked as final sale and cannot be returned or exchanged.

Questions?
For any inquiries regarding returns, please visit our website at mtvernonstore.com for further assistance.

We appreciate your business and thank you for shopping with us!